Author Archives: carolynbond

Telemarketing, ‘Do Not Call’, and the The Property Investment Link 

Note: Optima Wealth Solutions is a property investment firm http://www.owealth.com.au which  shares a phone number with Optima Lending Solutions and Optima Homes.  It is not related to Optima Group, Optima Lending or Optima Wealth Management who do not use telemarketers. … Continue reading

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Shocked by education costs? – why anxiety about your child’s education can make you vulnerable

We are often reminded about the cost of educating our children at this time of year – not just because we’re paying for school books, uniforms and fees, but by media reports about the high costs of education. These cost estimates … Continue reading

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When even a free extended warranty is overpriced

Consumer Action Law Centre recently warned about virtually worthless warranties that consumers sometimes purchase when taking out a loan or buying a car. If you have paid for a warranty, or any other type of “add-on insurance”  see how you … Continue reading

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Consumer Guarantees and Used Cars

(This is not legal advice.  There are no written reasons for the VCAT decision so I am relying on notes I took during the hearing). A Victorian consumer recently received a full refund of the price he paid for a … Continue reading

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Dodgy marketing of college courses

Over the last six months I’ve spent time on the phone with dodgy salespeople – I even had someone visit my home – to try to uncover which training college was at the bottom of misleading telemarketing calls. The marketing of … Continue reading

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Has the Government put Rick Otton’s book in all the libraries?

Rick Otton and his students go to great lengths to show how “rent to buy” strategies are accepted – even supported – by Government, the Courts and the banks. Most of these claims are probably inconsequential in their own right, but it … Continue reading

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So what does a ‘peak body’ do anyway?

Last year the Federal Government cut funding to some peak bodies, including bodies representing disability and housing services. It may initially appear sensible to make funding cuts to ‘peak bodies’ that don’t usually provide direct services to clients – but … Continue reading

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Publicity Monster finally pays up

See previous post for background. In June 2014, the Victorian Tribunal (VCAT) waived any obligation for my friend L’s business to pay $3,030 to Publicity Monster (PMAU) and ordered PMAU to refund to L the $1,317.80 he had paid them.  … Continue reading

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When the going gets tough, the tough get …evasive?

How have prominent rent-to-buy figures responded to challenges?   The rent-to-buy industry has faced some challenges over the past few years, including negative media coverage, attention from regulators and a series of prosecutions.

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Publicity Monster customers get more than they bargain for

For a change, this post isn’t about rent-to-buy property. New: If you would like some legal information about running a similar case, send me an email (see the “about” page for my email address) or leave a comment (I won’t … Continue reading

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