Author Archives: carolynbond

When even a free extended warranty is overpriced

Consumer Action Law Centre recently warned about virtually worthless warranties that consumers sometimes purchase when taking out a loan or buying a car. [Update 2020  Australian regulator criticises sale of useless insurance and warranties.   A class action against a … Continue reading

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Consumer Guarantees and Used Cars

(This is not legal advice.  There are no written reasons for the VCAT decision so I am relying on notes I took during the hearing). A Victorian consumer recently received a full refund of the price he paid for a … Continue reading

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Dodgy marketing of college courses

Over the last six months I’ve spent time on the phone with dodgy salespeople – I even had someone visit my home – to try to uncover which training college was at the bottom of misleading telemarketing calls. The marketing of … Continue reading

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Has the Government put Rick Otton’s book in all the libraries?

Rick Otton and his students go to great lengths to show how “rent to buy” strategies are accepted – even supported – by Government, the Courts and the banks. Most of these claims are probably inconsequential in their own right, but it … Continue reading

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Publicity Monster finally pays up

See previous post for background. In June 2014, the Victorian Tribunal (VCAT) waived any obligation for my friend L’s business to pay $3,030 to Publicity Monster (PMAU) and ordered PMAU to refund to L the $1,317.80 he had paid them.  … Continue reading

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When the going gets tough, the tough get …evasive?

How have prominent rent-to-buy figures responded to challenges?   The rent-to-buy industry has faced some challenges over the past few years, including negative media coverage, attention from regulators and a series of prosecutions.

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Publicity Monster customers get more than they bargain for

For a change, this post isn’t about rent-to-buy property. New: If you would like some legal information about running a similar case, send me an email (see the “about” page for my email address) or leave a comment (I won’t … Continue reading

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Rent-to-buy selling techniques

This post is about selling techniques taught by Rick Otton.  While not all rent-to-buy operators would use these techniques, it is likely that they are used widely in the industry. Many – perhaps most – of the people in this … Continue reading

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Rent-to-buy houses – is it legal?

Update:  Most rent-to-buy property agreements are prohibited by law in South Australia and Victoria.  Check state legislation. While a number of rent-to-buy websites respond “yes”, this question could refer to any one of many different transactions. The term “rent to … Continue reading

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Big comeuppance for ‘Big Kahunas’

The problem with ‘creative’ or ‘innovative’ strategies is that that the application of the law to the transactions may not have been tested in the courts.  I’ve written previously about what can go wrong for buyers and unsuspecting sellers, and … Continue reading

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