Category Archives: Uncategorized

Shocked by education costs? – why anxiety about your child’s education can make you vulnerable

We are often reminded about the cost of educating our children at this time of year – not just because we’re paying for school books, uniforms and fees, but by media reports about the high costs of education. These cost estimates … Continue reading

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When even a free extended warranty is overpriced

Consumer Action Law Centre recently warned about virtually worthless warranties that consumers sometimes purchase when taking out a loan or buying a car. [Update 2020  Australian regulator criticises sale of useless insurance and warranties.   A class action against a … Continue reading

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Consumer Guarantees and Used Cars

(This is not legal advice.  There are no written reasons for the VCAT decision so I am relying on notes I took during the hearing). A Victorian consumer recently received a full refund of the price he paid for a … Continue reading

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Dodgy marketing of college courses

Over the last six months I’ve spent time on the phone with dodgy salespeople – I even had someone visit my home – to try to uncover which training college was at the bottom of misleading telemarketing calls. The marketing of … Continue reading

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Has the Government put Rick Otton’s book in all the libraries?

Rick Otton and his students go to great lengths to show how “rent to buy” strategies are accepted – even supported – by Government, the Courts and the banks. Most of these claims are probably inconsequential in their own right, but it … Continue reading

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Publicity Monster customers get more than they bargain for

For a change, this post isn’t about rent-to-buy property. New: If you would like some legal information about running a similar case, send me an email (see the “about” page for my email address) or leave a comment (I won’t … Continue reading

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