Category Archives: Uncategorized

Telemarketing, ‘Do Not Call’, and the The Property Investment Link 

Posted on February 25, 2016 by carolynbond

Note: Optima Wealth Solutions is a property investment firm http://www.owealth.com.au which  shares a phone number with Optima Lending Solutions and Optima Homes.  It is not related to Optima Group, Optima Lending or Optima Wealth Management who do not use telemarketers. … Continue reading →

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Shocked by education costs? – why anxiety about your child’s education can make you vulnerable

Posted on January 8, 2016 by carolynbond

We are often reminded about the cost of educating our children at this time of year – not just because we’re paying for school books, uniforms and fees, but by media reports about the high costs of education. These cost estimates … Continue reading →

Posted in sales psychology, Uncategorized | Tagged , , | 2 Comments

When even a free extended warranty is overpriced

Posted on October 18, 2015 by carolynbond

Consumer Action Law Centre recently warned about virtually worthless warranties that consumers sometimes purchase when taking out a loan or buying a car. [Update 2020  Australian regulator criticises sale of useless insurance and warranties.   A class action against a … Continue reading →

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Consumer Guarantees and Used Cars

Posted on October 18, 2015 by carolynbond

(This is not legal advice.  There are no written reasons for the VCAT decision so I am relying on notes I took during the hearing). A Victorian consumer recently received a full refund of the price he paid for a … Continue reading →

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Dodgy marketing of college courses

Posted on September 15, 2015 by carolynbond

Over the last six months I’ve spent time on the phone with dodgy salespeople – I even had someone visit my home – to try to uncover which training college was at the bottom of misleading telemarketing calls. The marketing of … Continue reading →

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Has the Government put Rick Otton’s book in all the libraries?

Posted on August 15, 2015 by carolynbond

Rick Otton and his students go to great lengths to show how “rent to buy” strategies are accepted – even supported – by Government, the Courts and the banks. Most of these claims are probably inconsequential in their own right, but it … Continue reading →

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Publicity Monster customers get more than they bargain for

Posted on August 16, 2014 by carolynbond

For a change, this post isn’t about rent-to-buy property. New: If you would like some legal information about running a similar case, send me an email (see the “about” page for my email address) or leave a comment (I won’t … Continue reading →

Posted in Uncategorized | Tagged , , , | 22 Comments